Shipping policy
This policy explains where we ship, what it costs, how long delivery takes and what happens if something goes wrong on the way.
At a glance
Free shipping to the United States and Canada.
Orders arrive in 7–10 business days, tracked.
We do not ship outside the United States and Canada: the machine is the US 120 V model.
1. Where we ship and what it costs
Destination | Shipping cost | Delivery time
United States | Free | 7–10 business days
Canada | Free | 7–10 business days
2. Why only the United States and Canada
The Breville Barista Express we sell is model BES870XL, built for 120 V mains supply, which the United States and Canada use. Plugging it into a 220–240 V supply would damage it, so we do not ship to other countries.
3. Processing and dispatch
Business days are Monday to Friday, excluding public holidays. If an order is going to take longer than 10 business days to arrive, we email you before it ships so you can choose to wait or cancel for a full refund.
4. Packaging
Machines ship new, in the original Breville box.
5. Tracking
As soon as your order leaves us you receive an email with the carrier and tracking number.
6. Import duties and taxes (Canada)
Orders delivered to Canada may be subject to local taxes and import duties according to Canadian customs rules, which are calculated or paid at checkout where applicable.
7. Address changes and cancellations
Contact us as soon as possible if you need to change the delivery address or cancel. We can change or cancel an order until it has been dispatched.
8. Delays, loss and damage in transit
Carrier delays, severe weather and public holidays can push delivery past the usual window; we keep you updated by email when that happens. If tracking shows no movement for an extended period, or the machine arrives damaged, contact us within 48 hours of delivery with your order number and photos of the box and the machine. We replace it or refund you in full.
9. Contact
Northfield Espresso customer care
Email: support@northfieldespresso.com
Phone: +1 (775) 753-7777
Northfield Espresso, 228 Spring Creek Pkwy, Spring Creek, NV 89815, United States
Northfield Espresso is an independent retailer. We are not affiliated with, endorsed by, or sponsored by Breville. Breville and Barista Express are trademarks of Breville Pty Ltd and identify the product. The warranty on machines we sell is provided by Northfield Espresso, not by Breville.